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Communicating with your provider through MyChart
You may be able to get medical advice from the comfort of your own home by sending your provider a message through MyChart. Our providers often can provide answers to simple questions or requests via MyChart messaging at no charge; however if you send complex messages or messages that have images attached that are unrelated to a recent office visit, we may consider this an “E-Visit” (electronic visit) and you or your insurance plan may be charged for the provider’s clinical assessment and any treatment recommendations that are offered within 1 business day. This charge will not exceed $40. Your use of MyChart messaging for clinical issues authorizes Reliant Medical Group to bill for the provider’s services, and you agree you are responsible for any self-pay balance if your insurance does not cover the charges. Please check with your insurance company if you have any questions.
Learn the Latest Information about COVID-19 Testing and Vaccination at Reliant
COVID-19 Testing
COVID-19 Vaccination
Access your test results
No more waiting for a phone call or letter – view your results and your doctor's comments within days
Request prescription refills
Send a refill request for any of your refillable medications
Manage your appointments
Schedule your next appointment, or view details of your past and upcoming appointments
Urgent Medical Matters
Please do not use MyChart to send any messages requiring urgent attention (i.e. in less than 2 business days). For urgent medical matters, please contact your doctor's office by phone. In emergency situations, call 911.

Email Support or Call 1-774-261-1292

Reliant Medical Group
5 Neponset St.
Worcester, MA 01606
1-800-283-2556

To report a HIPAA and/or
other compliance concern
call the Reliant Compliance
Hotline at 888-203-9061